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Direct Express Fraud Failure Plagues Beneficiaries
“Dead end street” greets victims of fraud…
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28 comments
I tried for a year to get Direct Express to Block a phone company charging me for a phone I had canceled because it was stolen. I didn’t have the info the phone company wanted and Direct Express told me that it was my problem and they would let any off the wall internet company take money out of my account and I would call them it would take hours to finally get to talk to someone if at all. I got so feed up with them that I closed my account. I haven’t had any issues with the Bank I’m using now. I really think that the government should make Direct Express pay us for all the trouble and money we’ve lost because of their lack of compassion for the people who keep them in business
This is my only income I live alone I’m really missed off.i have chariot Marie tooth disease that’s why I can’t work.i want my money today.never had any problems before with this money from ssi disability
Ditrct Express/Comerica is the biggest wast of time and money. I am going to open a different banking account because this isn’t worth my time or stess. Not only does it take 3 hours or longe to reach a dispute representative but waiting for a form is even more aggrevating! It’s been 5 days and now I have to wait for 3 hours to call and find out where it is. There is no accountability for ineptness and making a complaint is useless…. Doge should have eliminated this entitiy and found one that had more accountability. Elizabeth Warren should be assamed of this under her controll….There is nothing worse than Direct Express
INSTITUTION ENSIGN WARRENTON
I want to add that I had the exact same problems that have been mentioned here ,Dozens of 1.00 Google charges dozens a whole page worth ,I do not have an account with Google ,Dozens and dozens of Apple charges, I do not have any type of account with apple All small charges 5.99, 6.99 etc various charges with Amazon dozens and dozens of various amounts all under 30.00 dollars all in a 3 month period ,Was only able to get back around 300.00 back .Close to 700.00,800.00 was taken from me ,When I called several several times I might as well have been talking to an alien.
Imvut off well iost everything and home.. Esd i am phsyco. Ogicly efected cant find reprecentatlon. They tea. Ly hurt me. Topk my 60pages a d weeks at tme library gathering s. All to show my inocence and 6 momtjs. Ayer on late october i was rembursed. To start my disab.. Ed 66 year old life over again. I need represe tation they at leact owe treble damages. Im not sure who im talking to bt any me. P would be great
I jumped through hoops. Someone took my money out of my account the first day it was put on my card. I’ll make it short. The letter came saying it was my fault, even though the card never left my sight and no one had my pin. I live and pay my bills off my little check, they couldn’t help. Most uncaring people I ever talked to. Hope they can help some of you recover your money. I haven’t had any luck. CH
Yes the same thing happened to me my card was debited in October little did I know that it had been going on and I didn’t know it and then when I called Direct Express they sent me a form to fill out and had to have it back by a certain date then when I did then they sent me a letter saying that I was at fault but my card never left my purse let alone let anybody else see it so nobody had my card number so that you should be a new card told me I was out all that money and there was nothing I could do I couldn’t appeal their decision or anything which is ridiculous because I didn’t do anything wrong I just wanted my money back
I’ve had $382 dollars taken off my card ín November 2024 and Direct Expenses told me to contact Social Security and Social Security told me to contact Medicad of Kentucky and I can’t get thru to them I’m really frustrated and my pending deposit is $184 dollars less than what I’m supposed to receive it’s ridiculous I’m having to go thru this
What’s. The sense in a response to you I can’t get my money from direct express. They won’t give. Me a card and they have 3_000 . Can’t pay bills food, how van they keep my money, come on every body says nothing I can do.
I’ve been on disability since 1989 direct Express I knew my money was going somewhere and every time I followed a claim through the rigmore they denied my money back I’m quadriplegic I’m paralyzed I can have a critical spinal cord damage that direct Express is never refunded me no money at all and I’ve been on disability since 1989 so I don’t I couldn’t even begin to tell you how much money they took from me over the years
I’ve been on disability since 1989 direct Express I knew my money was going somewhere and every time I followed a claim through the they denied my money back I’m quadriplegic I’m paralyzed I can have a critical spinal cord damage that direct Express is never refunded me no money at all and I’ve been on anyway just last month they said I was in Asia making purchases at a store in Asia and they want me to file it through paperwork I’ve never been out of the United Statesdisability since 1989 so I don’t I couldn’t even begin to tell you how much money they took from me over the years
I didn’t know about the Law Suit because I had problem as always and lost money had to cancel a lot of Cards I needed to have been in the Law Suit as well.
There have to be people there who are operating with others outside of that for the millions of things that go wrong for card holders – you know who does have your PIN? Direct Express – that’s who. and its not just charges and having money stolen – they work with UPS or FedEx to notify of card shipments and have the cards stopped/stolen. They are totally corrupt and I am not sure why the US government is ok with them operating in so MUCH bad faith for so long, victimizing the elderly WHOSE MONEY THIS IS.
Many thanks too those brave Lady’s… Having the courage to speakout boldly against big business… Helping the vanguard…The every day Man!!!
I Truly feel for anyone dealing with this Direct Express in 2024 I started to notice that funds were being stolen from my account, When I asked repeatedly for statements they would never send them after repeated calls that would keep me on the phone for hours I finally received my statements beginning Late March,All of April ,As well May ,I was shocked to see dozens upon dozens of charges ,Now I am talking about pages of charges from Tick Tock ,Google as well Apple I. Do not NOT have accounts with these Companies ,In 2024 I was 69 yrs old and these charges were for 1.00, 6.99 ,19.95 ,9.89 charges that totaled way more than 1.000 dollars ,I was sick ,I am at this date 3/25 still dealing with this scrap I have received about half of my money back to my account If I didn’t hound Direct Express I would have never known about my funds and most likely never received what little that I begged to put back in my account Btw I never gave anyone my card ,Even though I am elderly I know what I experienced and easily recognized fraud that the Bank said was all mine ,When I called these various companies they always asked me my full name as well my e-mail address ,Guess. What they could not find me anywhere in there system ,What does that tell you about This situation that countless individuals are going through.
iven been at hulen pl 2840 places riv\side ca ive has money taken out of my accont havent has help with a pl or any one to help myself . my famliy as has the same promble.
I’ve had my card canceled without notice three times for data breaches and each time it took two weeks for a new card to arrive, which seems almost impossible given that I’ve never have any late mail that’s sent via USPS.
This just happened to my mother. I called direct express and they said a payment went to prohome in Oklahoma City. We are in Pennsylvania. I called prohome and they said that they have nothing to do with it and that I was not the only one to call about it. HOW ARE THE PEOPLE AT DIRECT EXPRESS ABLE TO CONTINUE TO GET AWAY WITH THIS. WTF…….
I haven’t been able to use my card for a month and a half. Someone stole money out of it (Direct express no doubt) and my card was deactivated. I got a new card sent and it wouldn’t work. I had to send pic of my drivers to their fraud department. They finally approved me and told me to call the 1-888-741-1115 number. After being on hold for 45 minutes a guy with an IQ of like 50 answered. He was totally oblivious to everything. He then told me to call a number with a prefix of 900 to reset pin. I called and it said “your call can not be completed as dialed. I’m about ready to get legal help and file a lawsuit. All the people at Direct express are total dipshits
Direct Express now.now has my wife to be going threw it fraud and social security to is letting do. It they wish Ito say I can go to a. Different bank after direct express unlocks my credit card which supposedly had been on Wednesday it’s now. Friday and still haven’t heard from them can be moved back to to a check before they stop my money too
My Direct Express card has been hacked by two different companies over past year. Cannot get in touch with anyone at Direct Express. Was told to contact the inspector General.
Apparently fraud still alive and well at Direct Express I would like to know if anyone has had any new problems or has anyone been able to recoup any of their funds What all did you do to remedy this fraud against you ,Let us know.
I received a letter from direct Express, telling me that there was no evidence of fraud, however they still have not returned my money it’s been 2 years and I have not received my money yet please help. Thank you Dena Phoenix
No funds from direct Express yet 2 years
I used to be able to find good advice from your blog articles.
DERECT EXPRESS,KEPT ALL OF MY
SSI FOR 4 OR 5 MONTHS,AND MY LANDLORD WORKED WITH ME FOR 2 OR 3 MONTHS, THEN HE TOOK ME TO COURT AND EVICTED ME THE SAME DAY I WENT TO COURT,6 HOURS LATER,4 TROY OHIO, MIAMI COUNTY POLICE OFFICERS WAS KICKEN MY DOOR VERY VERY HARD ,I OPENED THE DOOR ONE STEPPED IN AND SAID (YOU HAVE EXACTLY 5 MINUTES TO GET WHAT YOU CAN AND GET OUT ,WINTER TIME ,I LOST EVERYTHING I HAD, EVERYTHING -HOMELESS NOW , I’M 63 YEARS OLD,BEEN ON SSI 20 TO 25 YRS,I SWITCHED BANKS THOUGH, STILL
HOMELESS -MY LIFE SUCKS CAUSE OF DERECT EXPRESS,3 OR 4 THOUSAND DOLLARS, OWED TO ME!!
HELLO ?? ??? BULLSHIT!!!!!!!!!
DERECT EXPRESS,KEPT ALL OF MY
SSI FOR 4 OR 5 MONTHS,AND MY LANDLORD WORKED WITH ME FOR 2 OR 3 MONTHS, THEN HE TOOK ME TO COURT AND EVICTED ME THE SAME DAY I WENT TO COURT,6 HOURS LATER,4 TROY OHIO, MIAMI COUNTY POLICE OFFICERS WAS KICKEN MY DOOR VERY VERY HARD ,I OPENED THE DOOR ONE STEPPED IN AND SAID (YOU HAVE EXACTLY 5 MINUTES TO GET WHAT YOU CAN AND GET OUT ,WINTER TIME ,I LOST EVERYTHING I HAD, EVERYTHING -HOMELESS NOW , I’M 63 YEARS OLD,BEEN ON SSI 20 TO 25 YRS,I SWITCHED BANKS THOUGH, STILL
HOMELESS -MY LIFE SUCKS CAUSE OF DERECT EXPRESS,3 OR 4 THOUSAND DOLLARS, OWED TO ME!!
HELLO ?? ??? BULLSHIT!!!!!!!!!