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SC Credit Monitoring Problems



(We get lots of letters to the editor here at FITS. If you’ve got a question, comment, criticism, commendation or a thought you’d like to share with us – about anything – send it via email or through our tip line).

Dear Editor,

I have tried to sign up for the credit monitoring service that the state now provides (through a company called CSID).

The website rejects my enrollment request and gives a number to call that nobody ever picks up. Even worse, if you go to the main “contact us” page for CSID, it lists a phone number that is disconnected!

Did this company go bankrupt or something?



sic speaking

Really? I went to the company’s main contact page, called 855.890.CSID (2743) and was routed to their call center fairly quickly. Are you sure you dialed the right number?